Appointment Info
APPOINTMENT INFORMATION
We have some suggestions that will help you determine when to use our emergency phone service.
- Please call during regular office hours to schedule appointments and ask routine questions (questions about feeding, diaper rashes, constipation, etc).
- If you are uncomfortable managing your child’s illness through the night, we expect to hear from you. There is a physician on-call 24 hours a day if you have an emergency. During the hours from 5pm-8am, a registered nurse will answer all calls and will page the on-call physician as needed.
Things that are considered an emergency include: a serious accident or injury, poisoning, bleeding that cannot be stopped, unconsciousness, severe breathing difficulties, convulsions, sharp abdominal pain lasting more than 2 hours, black or bloody bowel movements, severe diarrhea in an infant, or a fever of 100.4˚ F taken rectally in an infant under three months of age.
- Please take your child’s temperature before calling for advice. If your child is under 3 years old, please take the temperature rectally.
- If possible, please try not to leave your phone after paging the doctor.
- Please deactivate anonymous call blocking if you are awaiting a call after hours.
- Have a pharmacy phone number ready should we need to call in a medication. Be sure it is open at the time you are calling.
- For life threatening emergencies, call 911.
- For poisonings, call 1-800-222-1222.